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BNP Paribas Asset Management is the asset-management arm of the BNP Paribas group. With assets under management totaling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, BNP Paribas Asset Management offers a comprehensive range of financial management services to institutional clients and distributors around the globe.
BNP Paribas Asset Management also heads a line-up of specialized management companies, each with its own area of expertise and investment policies tailored to a particular asset class or local needs.
BNP Paribas Asset Management is searching for a:
KYC Oversight Manager (M/F)
Permanent Contract
Working Environment:
The KYC/AML/regulatory file team is part of the Global Client Service which is a key component of the Global Client Group at BNP Paribas Asset Management. The principal objective of this team is to:
- Supervise and ensure the identification of our investors and their continious review is done on a risk base approach, that accounts opened are reflected in all systems
- Ensure timely and flawless execution of KYC/AML processes in partnership with all stakeholders involved, therefore participating in the creation of business opportunities and maintainance of strong client satisfaction
The primary mission of the Client Service Team is to establish and provide a proactive support platform for the BNP Paribas Asset Management Sales Channels, clients and prospects. This will be achieved through not only responding to queries related to our products and performing regular sales support tasks, but also by recommending service improvements or automation.
Your mission:
- Monitoring, testing and analysis of service provider/KYC department services performance and quality through implementation of KPIs and performance memos
- Regular follow up meetings to ensure the good application of KYC procedures
- Assist all stakeholders in case new KYC/AML rules to be implemented
- Policy development: Ensure that procedures, policies and processes are adhered to so that a high quality service is delivered to our clients in line with regulations in place. Preparation of summaries and analysis on new legislation.
- Risk Assessments: KYC Oversight assess the risk associated with each customer’s business (passive fund risk scoring), jurisdiction, transaction patterns etc. by using a risk scoring model on our funds.
- Preparation of quarterly synthesis report to the attention of the competent authorities (and board of directors)
- Coordinate queries on behalf of clients and sales with external service providers such as Transfer Agents and internal functions (i.e. Finance, Legal, etc.)
- Establish excellent relationships and assist clients, sales channels, service providers etc. with regards to account opening and KYC questions
- Act as a key contact person for external service providers, internal stakeholders when it comes to escalations/claims received from clients and CRMs with respect to the required documentation for Client Register opening or revision
- The organization of meetings and reporting with and to BNPP AM Management and compliance to report conclusions of the performance analysis and identified compliance regulatory matters
- Responsible for identifying areas where the service to clients could be improved and therefore become a competitive advantage for BNPP AM
- Coordinate ad hoc client and sales communications in collaboration with relevant internal department.
- The Oversight KYC department helps to mitigate all risks associated with illicit activities and maintain compliance with regulatory requirements. It involves a strong combination of policy development, monitoring of customer due diligence, risk assessment, reporting , compliance and technology implementation to achieve effective and robust KYC processes.
- Active contribution and participation in Client Service projects
As manager of the team following tasks are in addition to be followed up:
- Supervision of the team
- Have a global vision of the team’s activities, evolve work processes and manage risks by putting in place the appropriate indicators and taking the necessary measures
- Provide with a reporting to management on regular basis
- Identify areas where the service could be improved
- Be the reference person for internal and external clients and explain the regulatory and procedural framework in place at BNPP AM
- Maintain and update department Operational procedures in line with applicable policies
- Federate and motivate employees around a common project, in collaboration with group leaders.
- Participate in local and transversal projects, in close collaboration with other departments and business lines
- Anticipate team needs arising from product innovations or legal and regulatory developments.
- Set up a technological and regulatory watch of the activity
Your profile
Education:
Bachelor or Master Degree in Finance.
Professionnal experience:
Technical and industry experience:
- Bachelor or Master Degree in Business Administration / Finance
- Minimum 5 years of successful experience in client service/sales/KYC/AML/ compliance in the financial services industry, with specific exposure to KYC/AML onboarding and periodic reviews
- Deep understanding of KYC/AML regulations
- Working knowledge of the Luxembourg Fund Industry, its laws and regulations is a plus.
- Working knowledge of fund distribution landscape, rules, regulations and legal structures in different countries/territories is a plus.
Data/Digital skills:
- Data savvy: working knowledge of Excel; ability to extract, analyse and prepare reporting on KYC-related data. Working knowledge of public sources of KYC-related data: SWIFT KYC Registry, Factiva etc.
- Digital savy: well versed in Salesforce (or other CRM tool), working knowledge of collaborative online tools like MS Teams, Sharepoint, Webex.
Behavioural Skills:
Has high standards, values hard work and is results-driven:
- Demonstrate maturity and upholds highest personal integrity standards
- Is meticulous and precise. Makes sure to fully understand Client’s context and meticulously apply relevant policies and procedures.
- Gets things done: is rigorous, resilient, resourceful and relentlessly reliable; sets realistic expectations and follows through on commitments.
- Has the ownership mind-set and practices radical personal accountability
Has excellent collaborative, communication and interpersonal skills:
- Builds and maintains excellent relationships with the Clients, colleagues, and across the Firm/cultures/time zones, treats everyone with dignity and respect
- Communicates and presents clearly and persuasively
- Has growth mind-set: believes in own ability to learn, get better and achieve ambitious goals
- Demonstrates enthusiasm, energy and drive
Decision making:
- Is able to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.
Results-driven:
- Acts with tenacity, balances costs and benefits. Continuously seeks optimum performance.
Compliance:
- Acts in full compliance with applicable laws, rules and regulations, Company policies and code of conduct.
Technical Skills :
- Excellent skills in Microsoft Office
- Good knowledge of the mutual fund industry in Europe would be considered as an asset
- Good knowledge of the regulatory and statutory requirements /regulations in connection with mutual funds
Language Skills:
- Excellent written and oral skills in English is mandatory
- Excellent written and oral skills in French is mandatory
- Any other language is considered as an advantage
Management:
Experience in management of employees is mandatory
Lieu principal
: LuxembourgType d'emploi
: CDIDomaine d'activité
: GESTION DE LA RELATION CLIENTHoraire
: Temps plein
